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Withdrawals and KYC

Pay out on the same rail you paid in. A PhonePe deposit plus a bank cash-out is how the first KYC ticket fails.

UPI phone with floating rupees and gold chips

Floors and rails are checked against the live cashier. We do not guarantee a clock. If a number on this page looks stale, write via contact.

Before you tap cash-out

  1. Finish or forfeit the welcome meter. An open bonus is the usual freeze.
  2. Name on the account matches the UPI handle.
  3. Stay over the cash-out floor, usually near ₹1,000. Deposits sit nearer ₹300.

Documents KYC usually wants

PAN, a photo ID, and a selfie that matches. Do not mail those files to [email protected]. Upload them in the labelled Sign In chat. The payments table lists methods. This page is the hold-up list.

How long it takes

UPI out is often same day once KYC is green. Bank transfer is slower. A live ticket that has not settled will sit in the wallet and block the residual. Wait for the over to finish.

When to stop chasing the desk

One clear chat ticket beats ten pings. If play has stopped feeling optional, close the lobby. Help organisations sit in the footer.

Same rail in and out

Then the name check is boring, which is the point.

Open cashier chat

Questions players send

Why is my withdrawal stuck?

Open bonus, name mismatch, or unfinished KYC. One chat ticket. Do not deposit again to 'unlock' it.

Can this site change my UPI name?

No. That sits with the cashier after Sign In.

Is there a fee?

The live card prints it. Small UPI outs are often clean. Read the line before you confirm.